SEIU Local 2015 is California’s Long Term Care workers organization that will unleash the collective power of long-term care workers, their families, and their communities, harness the power of technology, and build a broad movement to disrupt the unjust status quo to bring lasting transformational change towards a more just society for all.

Job Description:

We are seeking a highly skilled and motivated Database Administrator to join the IT & Data Systems team at SEIU 2015. The Database Administrator will be responsible for the day-to-day management, configuration, and optimization of SEIU 2015’s Salesforce platform, with a focus on Sales Cloud and Service Cloud. Responsibilities include but are not limited to integrating other data sources with Salesforce to ensure a seamless flow of information and provide our organization with actionable insights.

Responsibilities:

• Manage and maintain the Salesforce platform, including configuration, customization, and optimization of Sales Cloud, Service Cloud, Pardot, Salesforce Analytics CRM, and integration with external systems
• Develop and implement workflows, process automation, and data validation rules to streamline business processes.
• Create and maintain reports and dashboards that provide insights into key performance metrics and support data-driven decision-making.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions within Salesforce.
• Provide ongoing user support, training, and documentation to ensure the effective use of Salesforce by all users.
• Manage user access and permissions, ensuring compliance with security best practices.
• Perform routine data maintenance tasks, including data imports, deduplication, and cleanup.
• Stay up to date with Salesforce releases and new features, and evaluate their potential impact on our organization.
• Work closely with the IT team to integrate Salesforce with other systems and data sources, including SQL Server systems, NGP VAN, Action Network, and external APIs.
• Troubleshoot and resolve issues related to Salesforce and its integrations.

Qualifications:

• Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent experience.
• 3+ years of experience as a Salesforce Administrator or Database Analytical Specialist, with a focus on Sales Cloud and Service Cloud.
• Strong understanding of Salesforce data model, security model, and best practices.
• Experience with Salesforce Lightning Experience and Lightning Web Components is a plus.
• Proficiency in Salesforce configuration, including custom objects, fields, workflows, and validation rules.
• Experience with Salesforce automation tools, such as Process Builder, Flow, and Apex triggers.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization.
• Experience with integrating Salesforce with other systems and data sources, using tools such as MuleSoft, Dell Boomi, or custom APIs.
• Familiarity with SQL and relational databases is a plus.
• Experience with data migration and data quality tools, such as Data Loader and DemandTools, is a plus.

Working Environment:

• Work is generally performed in an office setting.
• Job descriptions are not designed to cover or contain a comprehensive listing of every activity or responsibility that is required for each role.
• SEIU Local 2015 is an equal employment opportunity employer committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. The position may require occasional travel to other locations within the [Region] for meetings and trainings.
• We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

Job descriptions are not designed to cover or contain a comprehensive listing of every activity or responsibility that is required for each role.

Salary Range: $81,901.92 to 86,048.22

SEIU Local 2015 is an equal employment opportunity employer committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.